{"id":12677,"date":"2016-03-23T13:35:58","date_gmt":"2016-03-23T17:35:58","guid":{"rendered":"https:\/\/sutton.ca\/en\/?page_id=12677"},"modified":"2025-07-15T11:32:22","modified_gmt":"2025-07-15T15:32:22","slug":"reporting-non-urgent-issues-with-voila","status":"publish","type":"page","link":"https:\/\/sutton.ca\/en\/online-services\/reporting-non-urgent-issues-with-voila\/","title":{"rendered":"Reporting non-urgent issues with Voil\u00e0"},"content":{"rendered":"\n<h2>\n\t\tServices to Citizens\n\t<\/h2>\n\t<nav aria-label=\"Services to Citizens\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/SiteNavigationElement\">\n\t\t<ul id=\"menu-services-to-citizens\"><li id=\"menu-item-46069\"><a href=\"\/?page_id=7908\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">General Administration<\/a><\/li><li id=\"menu-item-46070\"><a href=\"\/?page_id=7929\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Registry and Legal Affairs Office<\/a><ul>\t<li id=\"menu-item-46071\"><a href=\"\/?page_id=28943\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Access to Documents<\/a><\/li><\/ul><\/li><li id=\"menu-item-46072\"><a href=\"\/?page_id=7933\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Treasury<\/a><ul>\t<li id=\"menu-item-46073\"><a href=\"\/?page_id=1114\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Financial Information<\/a><\/li>\t<li id=\"menu-item-46074\"><a href=\"\/?page_id=7937\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Assessment Roll Service<\/a><\/li>\t<li id=\"menu-item-46075\"><a href=\"\/?page_id=1507\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Municipal Taxes<\/a><\/li><\/ul><\/li><li id=\"menu-item-46076\"><a href=\"\/?page_id=7965\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Urban &#038; Land-Use Planning<\/a><ul>\t<li id=\"menu-item-46077\"><a href=\"\/?page_id=3269\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Urban Planning By-Laws<\/a><\/li>\t<li id=\"menu-item-47549\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.goazimut.com\/GOnet6\/?m=46058&#038;lang=en&#038;pl=1\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Graphic matrix and<br \/>assessment role<\/a><\/li>\t<li id=\"menu-item-50112\"><a href=\"\/?page_id=50035\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Short-Term Rentals<\/a><\/li>\t<li id=\"menu-item-46078\"><a href=\"\/?page_id=1543\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Application for a Permit or Certificate<\/a><\/li>\t<li id=\"menu-item-47806\"><a href=\"\/?page_id=753#CCU\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Planning &#038; Sustainable<br \/>Developement Advisory Committee<\/a><\/li>\t<li id=\"menu-item-49646\"><a href=\"\/?page_id=753#D\u00e9molition\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Demolition Committee<\/a><\/li>\t<li id=\"menu-item-46080\"><a href=\"\/?page_id=7987\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Fee structure<\/a><\/li>\t<li id=\"menu-item-42486\"><a href=\"\/?page_id=42469\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Septic tank emptying<\/a><\/li>\t<li id=\"menu-item-46081\"><a href=\"\/?page_id=7974\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Useful Links<\/a><\/li><\/ul><\/li><li id=\"menu-item-46082\"><a href=\"\/?page_id=8029\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Public Works &#038; Fixed Assets<\/a><ul>\t<li id=\"menu-item-46083\"><a href=\"\/?page_id=1552\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Waste Management<\/a><\/li>\t<li id=\"menu-item-46084\"><a href=\"\/?page_id=3316\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Ecocentre<\/a><\/li>\t<li id=\"menu-item-46086\"><a href=\"\/?page_id=3318\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Water Management<\/a><\/li>\t<li id=\"menu-item-46087\"><a href=\"\/?page_id=12677\" aria-current=\"page\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Reporting non-urgent issues<\/a><\/li><\/ul><\/li><li id=\"menu-item-46088\"><a href=\"\/?page_id=1535\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Public Safety<\/a><ul>\t<li id=\"menu-item-46089\"><a href=\"\/?page_id=8103\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Fire Safety and Prevention<\/a><\/li>\t<li id=\"menu-item-46090\"><a href=\"\/?page_id=8102\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Description of Fire Safety Service<\/a><\/li>\t<li id=\"menu-item-46091\"><a href=\"\/?page_id=8155\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">First Responders<\/a><\/li>\t<li id=\"menu-item-46092\"><a href=\"\/?page_id=8163\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">Civil Safety<\/a><\/li>\t<li id=\"menu-item-46093\"><a href=\"\/?page_id=8164\" data-ps2id-api=\"true\" tabindex=\"0\" role=\"link\">S\u00fbret\u00e9 du Qu\u00e9bec<\/a><\/li><\/ul><\/li><\/ul>\n\t\t\t<\/nav>\n\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/sutton.ca\/wp-content\/uploads\/2016\/03\/Voilatelephone.jpg\" alt=\"Application Voil\u00e0!\" itemprop=\"image\" height=\"760\" width=\"1597\" title=\"Voilatelephone\" onerror=\"this.style.display='none'\"  \/>\n\t<h2>The Voil\u00e0! mobile app lets you report a non-urgent issue in the municipality.<\/h2>\n<p>Even though the Public Works crew regularly patrols the municipality, citizens are often the first to notice something that is broken or damaged.<\/p>\n<p>By reporting an issue as soon as you see it, you&#8217;ll be contributing to improving your environment and the quality and speed of our services.<\/p>\n<p>Whether it&#8217;s a pothole, a broken lamp post or graffiti, the Voil\u00e0! App allows citizens to participate in the resolution of problems in their municipality.<\/p>\n<p>Very easy to use!<\/p>\n<ul>\n<li>Using the geolocation feature, you can target the location of the breakage or simply enter the nearest street address.<\/li>\n<li>Select the nature of the issue, add a description and snap a picture.<\/li>\n<li>Finally, <strong>Voil\u00e0!<\/strong> Forwards your report to the Municipality.<\/li>\n<\/ul>\n<p><u>Very important<\/u>: <strong>Voil\u00e0!<\/strong> should only be used for\u00a0<strong>non-urgent issues<\/strong>\u00a0where public safety is not at risk.<strong>\u00a0<\/strong><\/p>\n<p>For urgent problems, please call 9-1-1.<\/p>\n<h2>How Voil\u00e0! works&#8230;<\/h2>\n<p>For a visual demonstration of <strong>Voil\u00e0!<\/strong>, watch this short video on <strong><a href=\"https:\/\/www.facebook.com\/appvoila\/\" target=\"_blank\" rel=\"noopener\">Voil\u00e0!\u00a0Facebook page<\/a>.<\/strong><\/p>\n<h2>Download the app now<\/h2>\n<p>The app is available for free from the\u00a0<strong><a href=\"https:\/\/itunes.apple.com\/ca\/app\/voila\/id874989238?mt=8\" target=\"_blank\" rel=\"noopener\">App Store<\/a><\/strong> and <strong><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.PGSolutions.voila&amp;hl=fr\" target=\"_blank\" rel=\"noopener\">Google Play<\/a><\/strong>.<\/p>\n<p>For more information on how\u00a0<strong>Voil\u00e0!<\/strong> app works, visit<strong>\u00a0<\/strong><strong><a href=\"http:\/\/www.appvoila.com\/en\/signalement\/\" target=\"_blank\" rel=\"noopener\">www.appvoila.com\/en<\/a><\/strong>.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Services to Citizens General Administration Registry and Legal Affairs Office Access to Documents Treasury Financial Information Assessment Roll Service Municipal Taxes Urban &#038; Land-Use Planning Urban Planning By-Laws Graphic matrix andassessment role Short-Term Rentals Application for a Permit or Certificate Planning &#038; SustainableDevelopement Advisory Committee Demolition Committee Fee structure Septic tank emptying Useful Links Public&hellip;<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":103725,"menu_order":50,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"hf_cat_page":[1702],"class_list":["post-12677","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reporting non-urgent issues with Voil\u00e0 - Town of Sutton<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sutton.ca\/en\/online-services\/reporting-non-urgent-issues-with-voila\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Report a Non-Urgent Issue with Voil\u00e0!\" \/>\n<meta property=\"og:description\" content=\"La Ville de Sutton est maintenant disponible dans Voil\u00e0! 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