{"id":50370,"date":"2022-04-27T14:08:51","date_gmt":"2022-04-27T18:08:51","guid":{"rendered":"https:\/\/sutton.ca\/staging\/?p=50370"},"modified":"2025-07-14T14:58:27","modified_gmt":"2025-07-14T18:58:27","slug":"la-ligne-telephonique-de-lhotel-de-ville-ouverte-24-h-24","status":"publish","type":"post","link":"https:\/\/sutton.ca\/staging\/la-ligne-telephonique-de-lhotel-de-ville-ouverte-24-h-24\/","title":{"rendered":"La ligne t\u00e9l\u00e9phonique de l\u2019H\u00f4tel de Ville ouverte 24\u00a0h\/24"},"content":{"rendered":"\n

La Ville de Sutton souhaite informer ses citoyennes et ses citoyens qu\u2019un service de r\u00e9ponse aux appels t\u00e9l\u00e9phoniques en dehors des heures d\u2019ouverture est actuellement en place\u00a0: vous pouvez d\u00e9sormais appeler l\u2019H\u00f4tel de Ville 24 heures\/24 et 7 jours\/7!<\/h3>\n\n\n\n
\"\"<\/a><\/figure><\/div>\n\n\n\n

Dans l\u2019objectif d\u2019offrir plus de services \u00e0 ses citoyens, la Ville de Sutton a en effet confi\u00e9 au Centre d\u2019impartition et de traitement des appels municipaux (CITAM) le soin de r\u00e9pondre \u00e0 tous les appels t\u00e9l\u00e9phoniques qu\u2019elle re\u00e7oit au 450\u00a0538-2290 en dehors de ses heures d\u2019ouverture<\/strong>, que ce soit en soir\u00e9e pendant la semaine ou durant les fins de semaine et les jours f\u00e9ri\u00e9s.<\/p>\n\n\n\n

Gr\u00e2ce \u00e0 ce service bilingue, vous pourrez parler \u00e0 l\u2019un des agents de CITAM qui sont form\u00e9s pour vous donner des informations municipales de base, noter une requ\u00eate ou une plainte, vous accompagner dans vos recherches sur le site Web ou encore faire suivre votre demande au service municipal concern\u00e9 d\u00e8s le prochain jour ouvrable.<\/p>\n\n\n\n

\u00ab Nous avons pu exp\u00e9rimenter le service et nous en sommes tr\u00e8s satisfaits, a comment\u00e9 le directeur g\u00e9n\u00e9ral Pascal Smith. C\u2019est une nette am\u00e9lioration pour la population. Combin\u00e9 \u00e0 l\u2019efficacit\u00e9 de notre r\u00e9ceptionniste Sarah Biggs durant l\u2019ouverture de nos bureaux, ce service additionnel permettra \u00e0 nos citoyens de communiquer en tout temps avec la Ville. \u00bb<\/p>\n\n\n\n

Alertes et notifications de masse CITAM<\/strong><\/p>

\u00c0 noter que ce nouveau service t\u00e9l\u00e9phonique est distinct de celui qui concerne les alertes et notifications de masse pour lequel la Ville de Sutton collabore depuis longtemps avec CITAM. Ce service permet aux citoyens abonn\u00e9s d\u2019\u00eatre avertis imm\u00e9diatement par t\u00e9l\u00e9phone, texto ou courriel de toute situation d\u2019urgence qui touche la population : si ce n\u2019est pas d\u00e9j\u00e0 fait, inscrivez-vous maintenant!<\/a><\/p><\/blockquote>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

La Ville de Sutton souhaite informer ses citoyennes et ses citoyens qu\u2019un service de r\u00e9ponse aux appels t\u00e9l\u00e9phoniques en dehors des heures d\u2019ouverture est actuellement en place\u00a0: vous pouvez d\u00e9sormais appeler l\u2019H\u00f4tel de Ville 24 heures\/24 et 7 jours\/7! Dans l\u2019objectif d\u2019offrir plus de services \u00e0 ses citoyens, la Ville de Sutton a en effet…<\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"categories":[363,1],"tags":[],"class_list":["post-50370","post","type-post","status-publish","format-standard","hentry","category-administration","category-autres"],"acf":[],"yoast_head":"\nLa ligne t\u00e9l\u00e9phonique de l\u2019H\u00f4tel de Ville ouverte 24\u00a0h\/24 - test optimisation<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La ligne t\u00e9l\u00e9phonique de l\u2019H\u00f4tel de Ville ouverte 24\u00a0h\/24 - test optimisation\" \/>\n<meta property=\"og:description\" content=\"La Ville de Sutton souhaite informer ses citoyennes et ses citoyens qu\u2019un service de r\u00e9ponse aux appels t\u00e9l\u00e9phoniques en dehors des heures d\u2019ouverture est actuellement en place\u00a0: vous pouvez d\u00e9sormais appeler l\u2019H\u00f4tel de Ville 24 heures\/24 et 7 jours\/7! 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