First Responders


The mission of the first responder service is to act as a first line emergency resource before the arrival of ambulance services. Their goal is to provide emergency care to the injured until the arrival of ambulance services, while respecting strict protocols established by the Public Health Agency.


  • Defibrillator and epipen
  • First Aid
  • Helping Citizens
  • Securing the Scene

The ambulances that serve the vast territory of Sutton including Glen Sutton, Abercorn and Brome cover an even larger area. The first responder service was put in place in order to reduce the waiting time for help in case of a life-threatening emergency. First responders are then deployed to the scene by the Health Alert Central (9-1-1) according to the code and prioritization of the call, in order to assess the patient's condition, stabilize them and administer first aid until the arrival of paramedics. The service has been in operation 24 hours a day, 7 days a week since April 2011. First responders have all received a minimum of 30 hours of training, including theory and several hours of practice and simulation. They also undergo annual recertifications. They have two emergency vehicles, equipped with the necessary equipment (oxygen, defibrillator, etc.) to respond to emergency interventions.

If you’re interested in saving lives, don’t hesitate to learn more about joining this dynamic team!

Town Hall Contacts

Don Mireault

Director of Public Safety <i class="fas fa-phone"></i> : 450 538-2290 <i class="fas fa-phone"></i> : 450 538-2152

Marc-Antoine Fortier

Assistant director of Public Safety <i class="fas fa-phone"></i> : 450 538-2290 <i class="fas fa-fax"></i> : 450 538-2152