Power outage situation – UPDATE at 10 a.m. (January 11)

All should be back in order by 1 p.m. for the last residences still without power, mainly in the mountain sector.

The situation :

  • Several Hydro-Québec crews worked yesterday to remove broken poles and replant them on the power line between Cowansville and Sutton. A healthy white pine, located 12 metres from the center of the line, was uprooted by the wind and fell onto the line. Crews then reinstalled the conductors and carried out the necessary inspections to get the line back up and running, with the aim of supplying Sutton substation again at around 9 pm;
  • In parallel with this work, many crews patrolled all the power distribution lines running from Sutton substation, in order to supply homes and businesses in the municipality. Several trees and branches were cut down, as they were damaging the distribution network, following the passage of the gusts (close to 90 km/h). Equipment was also replaced. The aim was to resolve all these problems on the distribution network, before the Sutton substation was re-supplied.
  • However, when the Sutton substation was restarted, new faults appeared on the distribution lines. Unfortunately, daytime patrols were unable to identify all the trees/branches/equipment that had an impact on the distribution network.
  • This explains why many customers are still without power this morning in Sutton (430 customers for a total of 14 outages, at 9:50 a.m. on January 11);
  • In Sutton, it’s the mountain sector where the majority of customers without power are concentrated;
  • Hydro-Québec expects to reconnect everyone by 1 p.m;
  • Today and tomorrow (January 11 and 12), new patrols will identify at-risk trees outside the transmission line right-of-way. These trees will then be felled. This action is being taken as a preventive measure, to reduce the risk of blackouts, and in anticipation of a new storm forecast for Saturday, January 13:
  • Hydro-Québec plans to hold an information meeting for Sutton residents by the end of January to listen to citizens’ views and present its action plan to improve the quality of electrical service in Sutton;
  • Keep up to date on our Facebook page and in the news section of our website!
  • For non-urgent special needs, call Town Hall at 450 538-2290.
  • For emergencies, dial 9-1-1.
Tree fallen on wires (source: Hydro-Québec)

To consult the outage status on the Hydro-Québec website.

Reminder of the Government of Canada’s recommendations for self-sufficiency in the event of a prolonged power failure: making an emergency kit